+ What payment methods do you accept?
Payments can be made through our online store using credit card - Visa and Mastercard - or through Paypal. We also offer a Buy Now, Pay Later service through Laybuy.

+ How long will it take to receive my order?
New Zealand orders should arrive with you within 2-4 working days, Australian orders with 5-10 working days.

+ How much is shipping?
Shipping with New Zealand is $8.50, Rural (RD) shipping is $12.50. Shipping to Australia is $18.50. We send all our items tracked, and can not send to PO Boxes.

NZ based Co.Club members receive free shipping on orders NZ $99. Sign up to become a Co.Club member here, and use the code you receive in your welcome email.

+ Do you ship outside of New Zealand and Australia?
We are able to ship our Claxton+Co. leather mats worldwide on request. Please contact us at hello@claxtonandco.co.nz and we will advise shipping costs. Please note our International shipping is sent untracked - this allows us to keep the cost down. Claxton+Co. is not liable should the items go missing in the post (we really hope this never happens!)

+ What is the difference between leather and vegan leather?
Leather is an animal by-product commonly used to make bags, shoes and clothing. It is a natural product that is hard wearing, durable and water resistant. However the work required to produce it means it is more expensive. Vegan leather is a leather alternative, designed to mimic the look and feel of leather, without the use of animal by-products. Our Vegan Leather is made using superfine nylon fibre and high grade polyurethane resins, and is Formaldehyde free.

+ How do I care for my Claxton+Co. leather mat?
Please refer to our care guide.

+ Where are your curate products from? 
Our curated range of products are from all over. Our focus is on seeking out functional, modern goods that are also environmentally conscious. All of the businesses we partner with are small businesses whose values align with ours. Many of the products we stock are handmade with love and care.


Have another question and can't find the answer here? Contact us hello@claxtonandco.co.nz and we'll help you out.