FAQ

 
SHIPPING + PAYMENT

+ What payment methods do you accept?
Payments can be made through our online store using credit card - Visa and Mastercard - or through Paypal. We also offer a Buy Now, Pay Later service through Laybuy.

+ How long will it take to receive my order?
New Zealand orders should arrive with you within 2-4 working days, Australian orders with 5-10 working days.

+ How much is shipping?
Shipping with New Zealand is $9, Rural (RD) shipping is $11. Shipping to Australia is $18.50. We send all our items tracked, and can not send to PO Boxes.

+ Do you ship outside of New Zealand and Australia?
We are able to ship our Claxton+Co. products worldwide on request. Please contact us at hello@claxtonandco.co.nz and we will advise shipping costs. Please note our International shipping is sent untracked - this allows us to keep the cost down. Claxton+Co. is not liable should the items go missing in the post (we really hope this never happens!)

Have another question and can't find the answer here? Contact us hello@claxtonandco.co.nz and we'll help you out.